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Business

MG 105- Production and Operations Management


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Provides an adequate background on the fundamentals of production planning and control, method analysis, work measurement, inventory control, plant lay-out and materials handling. It includes the practical applications of the tools and techniques of production, for non-manufacturing and service functions. Also, this course presents the principles and concepts of production and operations management, both for manufacturing-oriented and service-oriented industries. It covers a brief introduction of the course in relation to the pre-requisite and detailed discussion of two major areas, the product and service design and principles; and operations management strategies of businesses. The course also includes comprehensive and simplified approaches in the presentation of quantitative approaches for small businesses.

Course Code:      MG105

Course Title:        Production and Operations Management

Credit  :                 Three (3) units

Course Objectives: 

General Objective:  At the end of the course, students are expected to be able to develop traits of an efficient and effective professional businessmen, entrepreneurs, and accountants guided by ethical and moral issues in their operations and decision making activities.

Specific Objectives:  Also, students must be able to:

  •  Cognitive:

        1.  Identify and recall the principles and concepts of production/operations management;

        2. Be familiar with the principles of product and service design and appreciate the relevance of the principles to process selection, capacity planning, facilities layout and location of the business enterprise;

  • Affective:

        3.  Value the determinants of good quality products and servicdes using quality-based and time-based strategies;

        4.  Recognize quantitative techniques and models that business organization/entrepreneurs need to be equipped in operations management;

  • Psychomotor

        5. Develop their proposed quantitative model relevant to a business organization they planned to be feasible.

References:

     Operations Management, William J. Stevenson, 10th edition, 2009

     Production and Operations Management, Roberta Russell and Bernard Taylor, 3rd edition

    Operations Management-Problems and Models. Elwood Buffa

    Production Management, Raymond Mayer

    Understanding Business, William Nickels

        Course Requirements :

1.  Class participation -opinion-based discussion, on-line expression of ideas and reactions.

2.  Quizzes and assignments, including readings, web research.

3.  Case studies and business simulation, analyses .

4.  Major examinations - preliminary and final examinations

5.  A Project Model - Operations or Production Management Model

6.  Class citizenship - enrollment policies on-line, attendance, compliance with requirements on time, ethics and sense of responsibility and teamwork,  on-line compliance.

Course Content:

I.  Introduction and defintion of terms:  production; operations; management; production management.  Production of goods VS. Service operations.  Quality-based VS. time-based strategy.

II.Product and service design.  Reasons for product or service design. Trends in product/service design.  The design process.

III.Standardization:  Design for manufacturing; design for assembly; design for recycling; design for disassembly; remanufacturing.

IV.Process selection. Key aspects. Make or buy decision.  Types of operation

V.Capacity planning.  Determinants of effective capacity

VI.Facilities layout. Product layout. Process layout.  Fixed-posiiton layout. Combination layout.  Other service layout - warehouse and storage layout. Retail layout. Office layout.

VII.Location planning and analysis.  Factors that affect location decision.  Delphi method.  Transportation model.

VIII.Quality: the basics.  Dimensions of quality.  Determinants of Quality.  Inspection. 

IX. Economic Order Quantity Model.Just-in-time principle.  Supply chain management.

X. Scheduling, Gantt chart. Assignment model. Sequencing and queing models.  Project models: CPM/PERT